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Change Analyst
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Business Analyst
Retail Retail Sustainable Sustainable Technology Technology
Business and Process Optimisation Business and Process Optimisation Data Transformation and Warehousing Data Transformation and Warehousing Digital Transformation Digital Transformation
Regulatory Change Regulatory Change System and Cloud Development Testing System and Cloud Development Testing System Implementation System Implementation Target Operating Model Design Target Operating Model Design
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About me
I am an experienced communication, marketing and public relations specialist with 3 years of experience. I have a passion for creating and executing innovative strategies that help businesses reach their goals. I am also a creative problem solver and have a proven track record of success in developing and executing campaigns that drive results.
Leadership Customer Service Problem Solving Communication
CommunicationCustomer ServiceLeadershipProblem Solving
Sep, 2021
Jun, 2023
student ambassador
Educational Institution
As a Student Ambassador at the University of Hull, I have been responsible for introducing children and young people to Higher Education, as well as advertising the university to prospective students at open day events. This role has involved problem-solving, organisation, public speaking to large audiences, liaising with various people and providing knowledge and information on the University.
Key responsibilities Key responsibilities
  • Problem-solving
  • Organisation
  • Public speaking
  • Liaising
Key achievements Key achievements
  • Advertised university
  • Introduced HE to students
  • Provided knowledge and information
  • Organised open day events
Sep, 2021
Jul, 2022
parliamentary intern researcher
Parliamentary research
As a Parliamentary intern researcher with 10 months of experience, I was responsible for policy work based on economics, with focus on new technologies such as Web 3 and cryptocurrency. I achieved success in highlighting some of problems facing vulnerable people with new technologies, securing a debate, and raising the profile of cryptocurrency use in Ukrainian fundraising efforts for war with the use of oral and written question.
Key responsibilities Key responsibilities
  • Highlighted problems facing vulnerable people
  • Raised profile of cryptocurrency use
  • Secured debate on new technologies
  • Managed Ukrainian fundraising efforts
Key achievements Key achievements
  • Debate on new technologies secured
  • Raised profile of cryptocurrency use
  • Highlighted problems facing vulnerable people
  • Managed Ukrainian fundraising efforts
Dec, 2020
Jun, 2021
call handler
Healthcare Sector
As a Call Handler with 6 months of experience, I am responsible for collecting information from people who have tested positive for COVID-19 on behalf of Serco. This role has allowed me to gain experience in crossing language barriers, dealing with a multitude of questions, and understanding the needs of people who are struggling with different issues such as fear, anxiety, and boredom. I have been able to provide support and assistance to those in need.
Key responsibilities Key responsibilities
  • Collecting information
  • Crossing language barriers
  • Dealing with questions
  • Understanding people
Key achievements Key achievements
  • Gained understanding of people
  • Helped people with anxiety
  • Assisted people with fear
  • Provided support to bored people
Jun, 2019
Dec, 2019
dining assistant and kitchen porter
Food Services
As a Dining Assistant and Kitchen Porter I was responsible for serving meals to the residents and supporting kitchen staff. My role also included resolving disputes and developing my interpersonal skills to solve individual problems. I have achieved success in creating strong relationships with the residents, adapting to challenging situations and approaching specific problems with sensitivity.
Key responsibilities Key responsibilities
  • Serve meals to residents
  • Resolve disputes
  • Develop interpersonal skills
  • Understand vulnerable people
Key achievements Key achievements
  • Solved individual problems
  • Created strong relationships
  • Adapted to challenging situations
  • Approached specific problems